About This Course
Negotiation and Conflict Resolution are indispensable skills in the business world, particularly vital for MBA graduates who are expected to take on leadership roles. These skills are about reaching mutually beneficial agreements and resolving disputes effectively, which are key to maintaining healthy professional relationships and ensuring organizational success.
Negotiation is the art of reaching an agreement through discussions and compromise. It requires a deep understanding of one’s own goals and needs, as well as those of the other party. Effective negotiators are skilled in communication, persuasion, and strategic planning. They are adept at finding creative solutions that satisfy all parties involved. The ability to negotiate effectively is crucial in various business scenarios, from closing deals and resolving customer issues to managing contracts and partnerships.
Conflict Resolution, on the other hand, is about addressing and solving disagreements constructively. Conflicts in the workplace can arise due to differences in opinions, personalities, or interests. Handling these conflicts requires skills such as empathy, active listening, and problem-solving. The goal is to resolve disagreements while preserving professional relationships and fostering a positive work environment.
For MBA students and business professionals looking to enhance their negotiation and conflict-resolution skills, several resources are available:
- Program on Negotiation at Harvard Law School: Offers a wealth of resources, including articles, research, and courses on negotiation strategies and techniques. Visit PON
- American Management Association – Negotiation and Conflict Resolution: Provides training and resources for developing negotiation and conflict resolution skills. Visit AMA
- MindTools – Conflict Resolution: Offers practical advice and tools for resolving workplace conflicts effectively. Visit MindTools
- Forbes – Negotiation: Features articles and expert insights on negotiation strategies in the business context. Visit Forbes
These resources can provide deeper insights and practical strategies to master the complex yet essential skills of negotiation and conflict resolution in a business setting.
Learning Objectives
Module 1: Fundamentals of Negotiation (4 hours)
Session 1.1: Introduction to Negotiation (2 hours)
Basics of negotiation
Different types of negotiation (distributive vs. integrative)
Key negotiation principles and theories
Session 1.2: Preparing for Negotiation (2 hours)
Setting objectives and limits
Understanding the other party’s interests
Role-play exercise: preparation for a negotiation scenario
Module 2: Advanced Negotiation Techniques (4 hours)
Session 2.1: Strategies and Tactics in Negotiation (2 hours)
Advanced negotiation strategies
Psychological aspects of negotiation
Interactive negotiation exercises
Session 2.2: Negotiation in Different Contexts (2 hours)
Negotiation in various business contexts
Cultural dimensions in negotiation
Case studies analysis
Module 3: Conflict Resolution Fundamentals (4 hours)
Session 3.1: Understanding Conflict (2 hours)
Types and sources of conflict
Conflict styles and assessment
Group activity: Identifying personal conflict style
Session 3.2: Communication Skills for Conflict Resolution (2 hours)
Effective communication in conflict situations
Active listening and empathy in conflict resolution
Role-play exercise: Conflict resolution scenarios
Module 4: Advanced Conflict Resolution Skills (4 hours)
Session 4.1: Mediation and Third-Party Interventions (2 hours)
The role of a mediator
Techniques for successful mediation
Simulation exercise: Mediating a business conflict
Session 4.2: Resolving Complex Conflicts (2 hours)
Dealing with complex and chronic conflicts
Negotiation and conflict resolution in teams
Case study: Complex conflict resolution
Module 5: Practical Applications and Simulations (4 hours)
Session 5.1: Integrating Negotiation and Conflict Resolution (2 hours)
Integrating skills in real-world scenarios
Strategy development for complex negotiations
Group simulation: Full negotiation and conflict resolution exercise
Session 5.2: Reflection and Personal Development (2 hours)
Reflecting on personal negotiation and conflict resolution style
Developing a personal action plan for improvement
Group discussion and feedback session
Additional Elements:
Guest Speakers: Inviting experienced negotiators and mediators to share insights and experiences.
Interactive Activities: Role-plays, simulations, and case study analyses for hands-on learning.
Assignments: Reflective essays, negotiation planning documents, and conflict resolution reports.
Feedback and Assessment: Peer reviews, instructor feedback, and a final negotiation or conflict resolution project.
This course structure aims to equip MBA students with both the theoretical knowledge and practical skills necessary for effective negotiation and conflict resolution in various business contexts.
Material Includes
- Our Approach to Empowering Your Learning Journey
- At SkilledMBA, we believe in leveraging the vast expanse of high-quality educational content already available in the digital world. Instead of reinventing the wheel by creating our own content, we focus on meticulously researching and curating the finest resources from renowned global platforms. Our aim is to connect you, our learners, with the best study materials that the internet has to offer.
- What We Offer: Curated World-Class Resources: We explore the web to handpick the most insightful and valuable educational resources: Our team carefully selects materials from prestigious universities, leading business schools, and industry experts: We ensure these resources are not just comprehensive but also the most current and relevant in the ever-evolving business landscape: Diverse Learning Materials: Access to a wide array of formats – from video lectures by seasoned professionals and academics to in-depth articles and case studies: Interactive tools and simulations from top-tier educational platforms to enhance practical learning: A rich selection of eBooks, journals, and research papers from acclaimed sources. Guided Learning Paths: Our courses are structured to guide you through these resources in a coherent and systematic manner. Each learning path is thoughtfully designed to build your understanding from fundamental concepts to advanced applications. Regular assessments, based on these resources, will help track and enhance your learning progress. Continuously Updated Content: The digital learning landscape is dynamic. We continuously update our resource pool to include the latest and most innovative learning materials. This ensures that you are always in step with the newest trends, tools, and theories in the business world. Networking and Community Learning: We encourage peer-to-peer learning and networking through discussion forums and virtual study groups. Engage with fellow learners worldwide, share insights, and gain diverse perspectives. Expert Guidance and Support: While we provide independent learning resources, our team of experts is always available to offer guidance and answer queries. Regular webinars and interactive sessions to discuss these resources and their practical applications in real-world scenarios. Our Commitment: Our commitment lies in empowering you with the best educational resources available globally. We believe in the power of sharing knowledge and providing access to top-tier learning materials. At SkilledMBA, your educational journey transcends traditional boundaries, opening doors to a world of comprehensive, diverse, and up-to-date learning experiences. Join us at SkilledMBA, where your pursuit of knowledge is fueled by the best resources the world has to offer.
Requirements
- For the course "Negotiation and Conflict Resolution" the typical requirements or instructions might include:
- Educational Background: A bachelor's degree, preferably in business, economics, mathematics, or a related field. For current MBA students, being enrolled in or having completed foundational courses in business or management studies is expected.
- Basic Understanding of Statistics and Mathematics: Since the course delves into advanced statistical techniques, a fundamental understanding of statistics, probability, and basic mathematics is crucial for comprehending the course material effectively.
- Familiarity with Data Analysis Tools: Basic knowledge of data analysis tools and software (such as Excel, R, Python, or SPSS) is beneficial. The course might involve practical exercises using these tools.
- Access to a Computer and Internet: As the course may include online lectures, assignments, and the use of statistical software, having a reliable computer with internet access is essential.
- English Proficiency: Since the course is likely to be conducted in English, proficiency in the language (both written and spoken) is necessary for understanding and completing course requirements.
- Time Commitment: A commitment to devote the necessary time to attend lectures, complete assignments, and engage in self-study is crucial for success in the course.
- Interactive Participation: Active participation in discussions, group projects, and other interactive components of the course may be encouraged or required.
- Pre-course Preparation: Some courses may have pre-course reading or preparatory material that students are expected to complete before the start of the course.
- These requirements are designed to ensure that participants have the necessary background and resources to fully engage with and benefit from the advanced material covered in the course. It's always a good idea for prospective students to check with the specific course provider for any additional or specific requirements.
Target Audience
- The target audience for the course "Negotiation and Conflict Resolution" primarily includes:
- MBA Students: The course is specifically tailored for students enrolled in Master of Business Administration (MBA) programs. It is ideal for those looking to enhance their analytical skills in the context of business decision-making.
- Business Professionals: Working professionals in various business sectors who are seeking to upskill or retrain, especially those in managerial or decision-making roles, would find this course beneficial. It's suitable for individuals who aim to integrate data-driven strategies into their business processes.
- Aspiring Data Analysts in Business Contexts: Individuals aiming to transition into roles that require strong analytical skills in business settings, such as business analysts, data analysts, or strategic consultants, are also part of the target audience.
- Entrepreneurs and Business Owners: Entrepreneurs and small business owners who want to gain a deeper understanding of how to use data analytics to drive business growth and make informed decisions would find this course valuable.
- Career Changers: Those looking to shift their career towards more data-centric roles in the business sector can benefit from the comprehensive coverage of statistical techniques and practical applications offered in this course.
- Overall, the course is aimed at anyone with an interest in harnessing the power of data and statistics to make informed business decisions, whether they are currently pursuing an MBA, working in a business environment, or planning a career shift into data-focused roles in business.
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₹1,600.00₹4,000.00
Material Includes
- Our Approach to Empowering Your Learning Journey
- At SkilledMBA, we believe in leveraging the vast expanse of high-quality educational content already available in the digital world. Instead of reinventing the wheel by creating our own content, we focus on meticulously researching and curating the finest resources from renowned global platforms. Our aim is to connect you, our learners, with the best study materials that the internet has to offer.
- What We Offer: Curated World-Class Resources: We explore the web to handpick the most insightful and valuable educational resources: Our team carefully selects materials from prestigious universities, leading business schools, and industry experts: We ensure these resources are not just comprehensive but also the most current and relevant in the ever-evolving business landscape: Diverse Learning Materials: Access to a wide array of formats – from video lectures by seasoned professionals and academics to in-depth articles and case studies: Interactive tools and simulations from top-tier educational platforms to enhance practical learning: A rich selection of eBooks, journals, and research papers from acclaimed sources. Guided Learning Paths: Our courses are structured to guide you through these resources in a coherent and systematic manner. Each learning path is thoughtfully designed to build your understanding from fundamental concepts to advanced applications. Regular assessments, based on these resources, will help track and enhance your learning progress. Continuously Updated Content: The digital learning landscape is dynamic. We continuously update our resource pool to include the latest and most innovative learning materials. This ensures that you are always in step with the newest trends, tools, and theories in the business world. Networking and Community Learning: We encourage peer-to-peer learning and networking through discussion forums and virtual study groups. Engage with fellow learners worldwide, share insights, and gain diverse perspectives. Expert Guidance and Support: While we provide independent learning resources, our team of experts is always available to offer guidance and answer queries. Regular webinars and interactive sessions to discuss these resources and their practical applications in real-world scenarios. Our Commitment: Our commitment lies in empowering you with the best educational resources available globally. We believe in the power of sharing knowledge and providing access to top-tier learning materials. At SkilledMBA, your educational journey transcends traditional boundaries, opening doors to a world of comprehensive, diverse, and up-to-date learning experiences. Join us at SkilledMBA, where your pursuit of knowledge is fueled by the best resources the world has to offer.
-59%
Time Management and Productivity
₹1,450.00₹3,500.00
-50%
Critical Thinking and Problem-Solving
₹1,500.00₹3,000.00
-60%
Emotional Intelligence and Interpersonal Skills
₹1,600.00₹4,000.00
