Most popular
-60%
Negotiation and Conflict Resolution
What you'll learn
Module 1: Fundamentals of Negotiation (4 hours)
Session 1.1: Introduction to Negotiation (2 hours)
Basics of negotiation
Different types of negotiation (distributive vs. integrative)
Key negotiation principles and theories
Session 1.2: Preparing for Negotiation (2 hours)
Setting objectives and limits
Understanding the other party’s interests
Role-play exercise: preparation for a negotiation scenario
Module 2: Advanced Negotiation Techniques (4 hours)
Session 2.1: Strategies and Tactics in Negotiation (2 hours)
Advanced negotiation strategies
Psychological aspects of negotiation
Interactive negotiation exercises
Session 2.2: Negotiation in Different Contexts (2 hours)
Negotiation in various business contexts
Cultural dimensions in negotiation
Case studies analysis
Module 3: Conflict Resolution Fundamentals (4 hours)
Session 3.1: Understanding Conflict (2 hours)
Types and sources of conflict
Conflict styles and assessment
Group activity: Identifying personal conflict style
Session 3.2: Communication Skills for Conflict Resolution (2 hours)
Effective communication in conflict situations
Active listening and empathy in conflict resolution
Role-play exercise: Conflict resolution scenarios
Module 4: Advanced Conflict Resolution Skills (4 hours)
Session 4.1: Mediation and Third-Party Interventions (2 hours)
The role of a mediator
Techniques for successful mediation
Simulation exercise: Mediating a business conflict
Session 4.2: Resolving Complex Conflicts (2 hours)
Dealing with complex and chronic conflicts
Negotiation and conflict resolution in teams
Case study: Complex conflict resolution
Module 5: Practical Applications and Simulations (4 hours)
Session 5.1: Integrating Negotiation and Conflict Resolution (2 hours)
Integrating skills in real-world scenarios
Strategy development for complex negotiations
Group simulation: Full negotiation and conflict resolution exercise
Session 5.2: Reflection and Personal Development (2 hours)
Reflecting on personal negotiation and conflict resolution style
Developing a personal action plan for improvement
Group discussion and feedback session
Additional Elements:
Guest Speakers: Inviting experienced negotiators and mediators to share insights and experiences.
Interactive Activities: Role-plays, simulations, and case study analyses for hands-on learning.
Assignments: Reflective essays, negotiation planning documents, and conflict resolution reports.
Feedback and Assessment: Peer reviews, instructor feedback, and a final negotiation or conflict resolution project.
This course structure aims to equip MBA students with both the theoretical knowledge and practical skills necessary for effective negotiation and conflict resolution in various business contexts.
Trending
-60%
Negotiation and Conflict Resolution
What you'll learn
Module 1: Fundamentals of Negotiation (4 hours)
Session 1.1: Introduction to Negotiation (2 hours)
Basics of negotiation
Different types of negotiation (distributive vs. integrative)
Key negotiation principles and theories
Session 1.2: Preparing for Negotiation (2 hours)
Setting objectives and limits
Understanding the other party’s interests
Role-play exercise: preparation for a negotiation scenario
Module 2: Advanced Negotiation Techniques (4 hours)
Session 2.1: Strategies and Tactics in Negotiation (2 hours)
Advanced negotiation strategies
Psychological aspects of negotiation
Interactive negotiation exercises
Session 2.2: Negotiation in Different Contexts (2 hours)
Negotiation in various business contexts
Cultural dimensions in negotiation
Case studies analysis
Module 3: Conflict Resolution Fundamentals (4 hours)
Session 3.1: Understanding Conflict (2 hours)
Types and sources of conflict
Conflict styles and assessment
Group activity: Identifying personal conflict style
Session 3.2: Communication Skills for Conflict Resolution (2 hours)
Effective communication in conflict situations
Active listening and empathy in conflict resolution
Role-play exercise: Conflict resolution scenarios
Module 4: Advanced Conflict Resolution Skills (4 hours)
Session 4.1: Mediation and Third-Party Interventions (2 hours)
The role of a mediator
Techniques for successful mediation
Simulation exercise: Mediating a business conflict
Session 4.2: Resolving Complex Conflicts (2 hours)
Dealing with complex and chronic conflicts
Negotiation and conflict resolution in teams
Case study: Complex conflict resolution
Module 5: Practical Applications and Simulations (4 hours)
Session 5.1: Integrating Negotiation and Conflict Resolution (2 hours)
Integrating skills in real-world scenarios
Strategy development for complex negotiations
Group simulation: Full negotiation and conflict resolution exercise
Session 5.2: Reflection and Personal Development (2 hours)
Reflecting on personal negotiation and conflict resolution style
Developing a personal action plan for improvement
Group discussion and feedback session
Additional Elements:
Guest Speakers: Inviting experienced negotiators and mediators to share insights and experiences.
Interactive Activities: Role-plays, simulations, and case study analyses for hands-on learning.
Assignments: Reflective essays, negotiation planning documents, and conflict resolution reports.
Feedback and Assessment: Peer reviews, instructor feedback, and a final negotiation or conflict resolution project.
This course structure aims to equip MBA students with both the theoretical knowledge and practical skills necessary for effective negotiation and conflict resolution in various business contexts.
Popular Instructors
All Negotiation Courses
-60%
Negotiation and Conflict Resolution
Negotiation and Conflict Resolution are indispensable skills in the business …
What you'll learn
Module 1: Fundamentals of Negotiation (4 hours)
Session 1.1: Introduction to Negotiation (2 hours)
Basics of negotiation
Different types of negotiation (distributive vs. integrative)
Key negotiation principles and theories
Session 1.2: Preparing for Negotiation (2 hours)
Setting objectives and limits
Understanding the other party’s interests
Role-play exercise: preparation for a negotiation scenario
Module 2: Advanced Negotiation Techniques (4 hours)
Session 2.1: Strategies and Tactics in Negotiation (2 hours)
Advanced negotiation strategies
Psychological aspects of negotiation
Interactive negotiation exercises
Session 2.2: Negotiation in Different Contexts (2 hours)
Negotiation in various business contexts
Cultural dimensions in negotiation
Case studies analysis
Module 3: Conflict Resolution Fundamentals (4 hours)
Session 3.1: Understanding Conflict (2 hours)
Types and sources of conflict
Conflict styles and assessment
Group activity: Identifying personal conflict style
Session 3.2: Communication Skills for Conflict Resolution (2 hours)
Effective communication in conflict situations
Active listening and empathy in conflict resolution
Role-play exercise: Conflict resolution scenarios
Module 4: Advanced Conflict Resolution Skills (4 hours)
Session 4.1: Mediation and Third-Party Interventions (2 hours)
The role of a mediator
Techniques for successful mediation
Simulation exercise: Mediating a business conflict
Session 4.2: Resolving Complex Conflicts (2 hours)
Dealing with complex and chronic conflicts
Negotiation and conflict resolution in teams
Case study: Complex conflict resolution
Module 5: Practical Applications and Simulations (4 hours)
Session 5.1: Integrating Negotiation and Conflict Resolution (2 hours)
Integrating skills in real-world scenarios
Strategy development for complex negotiations
Group simulation: Full negotiation and conflict resolution exercise
Session 5.2: Reflection and Personal Development (2 hours)
Reflecting on personal negotiation and conflict resolution style
Developing a personal action plan for improvement
Group discussion and feedback session
Additional Elements:
Guest Speakers: Inviting experienced negotiators and mediators to share insights and experiences.
Interactive Activities: Role-plays, simulations, and case study analyses for hands-on learning.
Assignments: Reflective essays, negotiation planning documents, and conflict resolution reports.
Feedback and Assessment: Peer reviews, instructor feedback, and a final negotiation or conflict resolution project.
This course structure aims to equip MBA students with both the theoretical knowledge and practical skills necessary for effective negotiation and conflict resolution in various business contexts.
