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Cross Cultural Management

310.00450.00

Unit 1
Introduction: Understanding culture: Values, world views, and socio-cultural systems what is
culture and why is it important? How do people react to cultural differences?
Can we measure or graph cultural differences? Is it possible to change a culture? If so, how?
What does culture have to do with business? Ways of Describing Cultural Differences Going
International, (Assignment): Come to class with an idea for discussion

Unit 2
Cultural diversity and multicultural teams: The impact of cultural differences on individuals,
Verbal and non-verbal communication across cultures, Kohlberg’s theory of moral reasoning,
Measuring cultural development, The historical origins of beliefs and values, Impact of cross
cultural communication, Kohlberg, Malcolm X, and Martin Luther King Jr, Are some societies
better than others?, Relativism vs. development, Respect cultural differences vs. stages of
development, The possibility of an international subculture

Unit 3
Conflict and negotiation: Gender differences, Gender, multi-ethnicity, religion, geography
Body language, the culture of poverty, Hofstede’s dimensions, Cultural aspects of international
business negotiations, Negotiation process, Negotiation Strategies

Unit 4
Cultural Diversity and Multicultural Teams: National Cultures vs. Organizational Cultures,
Knowledge cultures, Cross-cultural intelligence, and managerial competence, Motivating across
cultures, Management of cross-culture teams, Leadership traits required for managing cross
culture teams Participatory Strategic Planning and the Technology of Participation Change in
corporate culture: the example of quality improvement

Unit 5
Culture and ethics: Understanding the significance of cultural values & ethics in border
businesses, Corporate Culture, and Cross Border HRM and Employment Practices with respect to
Japan, European countries, the US, China, corporate social responsibility in MNCs, The
McDonald’s Corporation

Description

Unit 1
Introduction: Understanding culture: Values, world views, and socio-cultural systems what is
culture and why is it important? How do people react to cultural differences?
Can we measure or graph cultural differences? Is it possible to change a culture? If so, how?
What does culture have to do with business? Ways of Describing Cultural Differences Going
International, (Assignment): Come to class with an idea for discussion

Unit 2
Cultural diversity and multicultural teams: The impact of cultural differences on individuals,
Verbal and non-verbal communication across cultures, Kohlberg’s theory of moral reasoning,
Measuring cultural development, The historical origins of beliefs and values, Impact of cross
cultural communication, Kohlberg, Malcolm X, and Martin Luther King Jr, Are some societies
better than others?, Relativism vs. development, Respect cultural differences vs. stages of
development, The possibility of an international subculture

Unit 3
Conflict and negotiation: Gender differences, Gender, multi-ethnicity, religion, geography
Body language, the culture of poverty, Hofstede’s dimensions, Cultural aspects of international
business negotiations, Negotiation process, Negotiation Strategies

Unit 4
Cultural Diversity and Multicultural Teams: National Cultures vs. Organizational Cultures,
Knowledge cultures, Cross-cultural intelligence, and managerial competence, Motivating across
cultures, Management of cross-culture teams, Leadership traits required for managing cross
culture teams Participatory Strategic Planning and the Technology of Participation Change in
corporate culture: the example of quality improvement

Unit 5
Culture and ethics: Understanding the significance of cultural values & ethics in border
businesses, Corporate Culture, and Cross Border HRM and Employment Practices with respect to
Japan, European countries, the US, China, corporate social responsibility in MNCs , The
McDonald’s Corporation