At skilledmba.com, we strive to provide a seamless and satisfactory experience for our users. In this section, we’ll explain the process of purchasing courses and our refund policy to ensure transparency and customer satisfaction. Here’s what you need to know:

Course Purchase:
To purchase a course, follow these steps:
a. Browse through our available courses and select the one you’re interested in.
b. Click on the course title to access the course details page.
c. Look for the “Enroll” or “Buy Now” button on the course details page.
d. Click the button to proceed to the payment page.
e. Provide the necessary payment information, such as your credit card details or choose alternative payment methods, if available.
f. Review the purchase details, including the course price, before completing the transaction.
g. Once the payment is confirmed, you’ll gain immediate access to the course materials.

Refund Policy:
We understand that circumstances may change, and sometimes a refund is necessary. Our refund policy aims to provide a fair and consistent approach to refund requests. Here are the key points to consider:
a. Eligibility: Refunds are typically available within a specified period from the date of purchase. The duration may vary depending on the specific course or promotion.
b. Refund Requests: To initiate a refund request, please contact our support team through the designated channels mentioned on our website. Provide your order details and a brief explanation of the reason for your refund request.
c. Evaluation: Each refund request is individually reviewed by our team. Factors such as the refund eligibility period, the nature of the request, and any applicable terms and conditions will be considered during the evaluation process.
d. Refund Processing: If your refund request is approved, we will process the refund according to the original payment method used during the purchase. Please note that it may take a few business days for the refund to reflect in your account.
e. Course Access: In the event of a refund approval, your access to the refunded course may be revoked, and your progress within the course may no longer be available. Please consider this when making a refund request.

Exceptions:
It’s important to note that certain circumstances may impact the eligibility for a refund. These exceptions may include:
a. Expired refund eligibility period.
b. Accessing a significant portion of the course materials or completing a substantial portion of the course.
c. Violation of our terms of service or code of conduct.
d. Any other specific conditions mentioned in the refund policy or terms and conditions associated with the course or purchase.

Support and Assistance:
If you have any questions or concerns regarding the purchase process or refund policy, please reach out to our support team. We’re here to assist you and provide clarifications regarding your purchase and refund-related queries.

Please note that the specific details of your website’s purchase process and refund policy may differ based on your specific setup and requirements. The explanation provided here serves as a general guideline that can be adapted to your website’s needs and policies.

We value your satisfaction as a customer and aim to provide a transparent and customer-centric approach to purchasing and refunds. We appreciate your trust in our platform and are committed to ensuring a positive experience for all users.

Should you have any further questions or require additional information, please don’t hesitate to contact our support team.