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Strategic Tourism and Hospitality Management

20 hours
Beginner

Strategic Tourism and Hospitality Management is a dynamic field focusing …

What you'll learn
Week 1: Fundamentals of Tourism and Hospitality Industry (4 Hours)
Session 1 (2 Hours): Introduction to Tourism and Hospitality Management
Overview of the Global Tourism and Hospitality Industry
Current Trends and Challenges in the Sector
Role of Strategic Management in Tourism and Hospitality
Session 2 (2 Hours): Sustainable Practices in Tourism and Hospitality
Principles of Sustainable Tourism and Hospitality
Implementing Eco-friendly and Responsible Practices
Case Studies on Sustainable Tourism Initiatives
Week 2: Strategic Planning and Operations (6 Hours)
Session 3 (2 Hours): Strategic Planning in Tourism and Hospitality
Developing and Implementing Effective Business Strategies
Market Analysis and Competitive Positioning
Scenario Planning and Future Forecasting
Session 4 (2 Hours): Operational Excellence in Hospitality
Optimizing Operations for Efficiency and Quality Service
Innovations in Service Delivery and Customer Experience
Managing Operational Challenges and Service Quality
Session 5 (2 Hours): Financial Management in Tourism and Hospitality
Financial Planning and Budgeting Strategies
Revenue Management and Pricing Techniques
Analyzing Financial Performance and Profitability
Week 3: Marketing and Customer Engagement (6 Hours)
Session 6 (2 Hours): Marketing Strategies in Tourism and Hospitality
Developing Effective Marketing and Branding Strategies
Digital Marketing and Social Media Engagement
Customer Relationship Management and Loyalty Programs
Session 7 (2 Hours): Human Resource Management and Leadership
Leading and Managing Teams in the Hospitality Sector
Staff Training, Development, and Motivation
Addressing Human Resource Challenges in Tourism and Hospitality
Session 8 (2 Hours): Technology and Innovation in Tourism and Hospitality
Leveraging Technology to Enhance Guest Experiences
Emerging Trends: Virtual Reality, AI, and Mobile Applications
Technology’s Impact on Operational Efficiency and Customer Service
Week 4: Global Perspectives and Capstone Project (4 Hours)
Session 9 (2 Hours): Global Trends and Cultural Sensitivity
Understanding the Impact of Globalization on Tourism and Hospitality
Cultural Sensitivity and Diversity in Service Delivery
Managing International Operations and Cross-Cultural Challenges
Session 10 (2 Hours): Capstone Project Presentations and Course Conclusion
Development and Presentation of Capstone Projects Addressing Strategic Challenges in Tourism and Hospitality
Peer Review and Feedback
Course Recap: Future Directions and Career Opportunities in the Industry
This course structure provides MBA students with a comprehensive overview of strategic tourism and hospitality management, combining theoretical lessons with case studies, practical exercises, and a capstone project. The curriculum is designed to prepare students for leadership roles in the tourism and hospitality industry, emphasizing strategic thinking, sustainability, and innovative approaches to management.